Privacy Policy
Last Updated: 8-28-2026
At NOBROTHERLIMITED, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal data.
By using our website, creating an account, placing an order or contacting us, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
NOBROTHERLIMITED is an online tyre retailer serving customers across the United Kingdom.
For the purposes of applicable UK data protection laws, NOBROTHERLIMITED is responsible for the processing of personal information collected through this website.
Company Name: nobrotherlimited
Email: Info@nobrother.uk
Phone: +44 7943 942828
2. Information We Collect
We may collect different types of information depending on how you use our website.
Personal Information
When you place an order, create an account or contact us, we may collect:
- Full name
- Email address
- Telephone number
- Billing address
- Delivery address
- Vehicle information
- Tyre size and vehicle registration information where provided
- Order and transaction details
- Information you provide when contacting customer support
Technical Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Website pages visited
- Time and date of visits
- Referring website
- General website usage information
This information helps us maintain website security, improve performance and understand how customers use our website.
3. How We Use Your Information
We may use your personal information to:
- Process and fulfil your orders
- Arrange tyre delivery
- Confirm and communicate order details
- Provide customer support
- Help you find suitable tyres for your vehicle
- Manage your account
- Process payments through our payment providers
- Respond to enquiries and requests
- Improve our website, products and services
- Detect and prevent fraud or misuse
- Maintain website security
- Meet legal and regulatory requirements
- Send marketing communications where you have provided the appropriate consent
We only use your information where we have a lawful basis to do so.
4. Legal Basis for Processing
Depending on the circumstances, we may process your personal information on the following legal bases:
Contract: When processing is necessary to fulfil an order or provide a service you have requested.
Legal obligation: When we are required to process or retain information to comply with applicable laws.
Legitimate interests: When processing is reasonably necessary to operate, secure and improve our business, provided that our interests do not override your rights.
Consent: Where you have given us permission to use your information for a specific purpose, such as certain marketing communications or non-essential cookies.
You may withdraw consent at any time where processing is based on consent.
5. Payment Information
When you purchase products through our website, payments may be processed by third-party payment providers.
We do not normally store your complete payment card details on our own systems. Payment information is handled by the relevant payment provider in accordance with its own privacy and security practices.
We recommend reviewing the privacy information provided by the payment provider used during your transaction.
6. Sharing Your Information
We may share necessary information with trusted third parties where required to operate our business and provide our services.
These may include:
- Payment processing providers
- Delivery and courier companies
- Website hosting and technical service providers
- E-commerce and website service providers
- Analytics and security providers
- Customer support services
- Professional advisers where necessary
- Government authorities or law enforcement where legally required
We only provide third parties with information that is reasonably necessary for the relevant service or purpose.
We do not sell your personal information to third parties.
7. Cookies
Our website may use cookies and similar technologies to improve functionality, security and user experience.
Cookies may help us:
- Keep the website functioning correctly
- Remember preferences
- Understand website usage
- Improve website performance
- Provide relevant analytics
- Support certain marketing activities where applicable
Where required by law, we will ask for your consent before placing non-essential cookies on your device.
You can manage or disable cookies through your browser settings and, where available, our cookie preference tools.
8. Marketing Communications
If you have opted in to receive marketing communications, we may send you information about products, offers, promotions and updates that may be relevant to you.
You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the message or by contacting us.
We will not send marketing communications where consent is required unless we have an appropriate legal basis to do so.
9. Data Security
We take reasonable technical and organisational measures to protect your personal information from:
- Unauthorised access
- Accidental loss
- Misuse
- Alteration
- Disclosure
- Destruction
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.
10. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The retention period may depend on:
- The type of information
- Why we collected it
- Whether you have an active account
- Whether you have placed an order
- Our legal, accounting and regulatory obligations
- The need to resolve disputes or enforce agreements
When information is no longer required, we will take reasonable steps to securely delete or anonymise it.
11. Your Privacy Rights
Under applicable UK data protection law, you may have rights including:
- The right to access your personal information
- The right to request correction of inaccurate information
- The right to request deletion of your information in certain circumstances
- The right to restrict certain processing
- The right to object to certain processing
- The right to data portability in certain circumstances
- The right to withdraw consent where processing is based on consent
You may contact us if you wish to exercise any of these rights.
We may need to verify your identity before responding to certain requests.
12. Third-Party Websites
Our website may contain links to third-party websites or services.
These websites operate independently from NOBROTHERLIMITED and may have their own privacy policies.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.
13. Children’s Privacy
Our website is intended for general customers and is not specifically directed at children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided us with personal information, please contact us so that we can investigate and take appropriate action.
14. International Data Transfers
Some of our service providers may process information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection requirements.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this page periodically to stay informed about how we protect your information.