Terms & Conditions
Last Updated: 8-28-2026
Welcome to NOBROTHERLIMITED. These Terms & Conditions govern your use of our website and the purchase of products through our online store.
By accessing or using this website, creating an account, or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or purchasing any products.
1. About Us
This website is operated by NOBROTHERLIMITED.
Legal Company Name: nobrotherlimited
Email: Info@nobrother.uk
Phone: +44 7943 942828
For the purposes of these Terms & Conditions, references to “we”, “us” and “our” mean NOBROTHERLIMITED, while “you” and “your” mean the person using our website or purchasing our products.
2. Using Our Website
You agree to use this website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities
- Attempt to gain unauthorised access to our systems
- Interfere with the operation or security of the website
- Copy, reproduce or commercially exploit website content without permission
- Provide false or misleading information when placing an order
- Use the website in a way that could damage our business, website or customers
We reserve the right to restrict or suspend access to the website where we reasonably believe these Terms have been breached.
3. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images and other information displayed on our website are accurate and up to date.
However:
- Product images may vary slightly from the actual product.
- Colours and visual appearance may differ depending on your device or screen.
- Product availability may change without notice.
- Specifications may occasionally be updated by manufacturers.
It is your responsibility to ensure that the tyre you are purchasing is suitable for your vehicle.
If you are unsure about tyre compatibility, please contact us before placing your order.
4. Choosing the Correct Tyres
Customers are responsible for providing accurate vehicle and tyre information when using our search tools or placing an order.
This may include:
- Vehicle registration
- Vehicle make and model
- Tyre size
- Load rating
- Speed rating
- Other relevant vehicle or tyre specifications
Where available, our website may provide tools to help you identify suitable tyres. These tools are intended to assist you but should not replace checking your vehicle manufacturer’s recommended specifications.
If you are unsure whether a tyre is suitable for your vehicle, contact us before purchasing.
5. Prices
All product prices displayed on our website are shown in British Pounds Sterling (£) unless otherwise stated.
Prices may change from time to time without prior notice.
Where applicable, prices will include VAT at the prevailing rate.
Any applicable delivery charges or additional costs will be displayed during the ordering process before you complete your purchase.
6. Product Availability
All products are subject to availability.
Adding an item to your basket does not guarantee that the product will remain available until your order is completed.
If a product becomes unavailable after you place an order, we will contact you and may offer:
- A suitable alternative
- An estimated replacement availability date
- A refund where appropriate
If we cannot fulfil your order, we will provide an appropriate refund for the unavailable product.
7. Placing an Order
When you place an order through our website, you are making an offer to purchase the selected products.
After submitting your order, you should receive an order confirmation or acknowledgement.
An order confirmation does not necessarily mean that your order has been accepted.
We reserve the right to refuse or cancel an order in circumstances including:
- Product availability issues
- Incorrect pricing or product information
- Payment problems
- Suspected fraudulent activity
- Incorrect customer information
- Technical or system errors
If we cancel an order after payment has been taken, we will arrange an appropriate refund.
8. Payment
Payment must be completed using one of the payment methods made available on our website.
Payments may be processed by third-party payment providers.
We do not normally have access to or store your complete payment card details.
By submitting payment information, you confirm that you are authorised to use the selected payment method.
9. Delivery
We aim to deliver orders within the estimated timeframe shown at checkout or communicated to you.
Delivery times may vary depending on:
- Product availability
- Delivery location
- Courier availability
- Weather conditions
- Public holidays
- Other circumstances outside our reasonable control
Delivery dates are estimates unless we have specifically agreed otherwise.
You are responsible for providing accurate delivery information when placing your order.
10. Delivery Delays or Problems
If your order is delayed, damaged or appears to be missing, please contact us as soon as reasonably possible.
We may need to contact the relevant delivery provider to investigate the issue.
Where appropriate, we will work with the courier to resolve the problem and provide a suitable solution.
11. Incorrect or Damaged Products
Please inspect your order when it arrives.
If you receive:
- The wrong product
- A damaged product
- A product that appears defective
- An item that does not match your order
please contact us as soon as possible with your order details and relevant photographs or supporting information.
We will assess the issue and, where appropriate, arrange a replacement, repair, refund or other appropriate remedy in accordance with applicable law.
12. Returns and Cancellation
Your statutory rights as a consumer are not affected by these Terms & Conditions.
Depending on the circumstances, you may have rights to cancel an online purchase and receive a refund under applicable UK consumer law.
Any specific return requirements, exclusions and procedures will be provided in our Returns & Refunds Policy.
Some products or services may be subject to specific conditions where permitted by law.
Please contact us before returning any product so that we can provide the appropriate return instructions.
13. Refunds
Where you are entitled to a refund, we will process it using the original payment method where reasonably possible.
The timing of the refund may depend on your bank or payment provider.
Any refund will be handled in accordance with applicable UK consumer protection legislation.
14. Tyre Fitting
Unless specifically stated on the relevant product or service page, purchasing tyres from our website does not automatically include tyre fitting.
If fitting or installation is offered separately, the applicable terms, availability and charges will be clearly communicated before purchase.
Customers should ensure that tyres are professionally fitted where appropriate.
15. Website Content and Intellectual Property
All content on this website, including:
- Text
- Images
- Graphics
- Logos
- Product information
- Design elements
- Website layout
- Software
is owned by or licensed to NOBROTHERLIMITED unless otherwise stated.
You may access and use the website for personal and legitimate purchasing purposes.
You must not reproduce, distribute, modify, publish or commercially exploit our website content without our prior written permission.
16. Third-Party Links
Our website may contain links to third-party websites or services.
These links may be provided for convenience or additional information.
We do not control third-party websites and are not responsible for their content, availability, security or policies.
Your use of third-party websites is subject to their own terms and conditions.
17. Website Availability
We aim to keep our website available and functioning correctly, but we do not guarantee that the website will always be:
- Available without interruption
- Free from errors
- Free from viruses or other harmful components
- Compatible with every device or browser
We may temporarily suspend or modify the website for maintenance, security updates or other operational reasons.
18. Limitation of Liability
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.
Subject to applicable law, we will not be responsible for losses that could not reasonably have been anticipated or that arise from circumstances outside our reasonable control.
Nothing in these Terms affects your statutory consumer rights.
19. Events Outside Our Control
We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.
These may include:
- Severe weather
- Natural disasters
- Transport disruption
- Strikes
- Government restrictions
- Internet or telecommunications failures
- Supplier disruption
- Courier disruption
- Other unforeseen circumstances
Where possible, we will take reasonable steps to minimise the impact of such events.
20. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect your personal information.
By using our website, you acknowledge that you have read our Privacy Policy.
21. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our website, services, business practices or legal requirements.
The updated version will be published on this page with a revised “Last Updated” date.
Your continued use of the website after changes are published means that the updated Terms will apply to future use of the website.
22. Governing Law
These Terms & Conditions are governed by the laws applicable in England and Wales, unless applicable consumer law requires otherwise.
Any disputes will be handled by the courts with appropriate jurisdiction.